The office
Terms and disclosures
We put findings in writing on every job, so it would be odd to be vague about our own website. Here is exactly what this site is, what its imagery and tools are, and where their limits sit.
The imagery
The pictures are generated, and we say so
The photographs and illustrations on this site are generated images. They were made to show the work honestly, a technician at a subfloor hatch, a report on a kitchen table, the lake at midday, but they are illustrative, not documentary. No image here records an actual job, address, vehicle or person.
What you can rely on instead is the written record: every inspection we do ends in a report of what was actually found, at your actual property.
The tools
The pest year wheel is guidance, not a diagnosis
This site has one interactive tool: the pest year wheel, a seasonal calendar that maps what tends to be active around the district month by month. It works without JavaScript too, as a plain text calendar, and the full reasoning behind it is written up in the year-round pest control calendar.
Treat the wheel as a district almanac. It can't examine your subfloor, price a job, certify anything, or substitute for advice from a licensed technician who has seen the property. There is no quote calculator or cost estimator on this site, and no prices are published anywhere on it: an inspection is a set fee we'll confirm when you book, and treatment is quoted from inspection findings, not from a web form.
The content
General information for one particular district
Everything written here is general information for the Lake Macquarie LGA, NSW: a coastal district in the high termite-pressure band, from Charlestown, Mount Hutton, Warners Bay, Speers Point, Belmont and Swansea on the eastern shore, through Toronto and Cardiff on the west, down to Morisset, Cooranbong and Martinsville along the bush corridor. It reflects local conditions, but no page here can tell you what's happening in your subfloor.
Conditions vary house by house, and only an inspection of the property itself confirms anything. When we cite AS 4349.3 for timber pest inspections or AS 3660 for termite management, we're describing the method the work follows, so you know what to hold us to. If you think you've found termites, leave them undisturbed and book an inspection.
In one place
The disclosures, as a register
Generated and illustrative, not photographs of actual jobs or people.
The pest year wheel maps the district's seasons. What your property needs is settled by inspection, never by a widget.
None published on this site. Inspections are a set fee confirmed at booking; treatment is quoted from findings.
General information only. What matters at your property is established by a licensed inspection, in writing.
Questions about any of this go through the enquiry form, the same as everything else.